Shipping Charges
Shipping and handling charges are $15 per order for delivery to residents in the continental US (delivery for most standard orders within 5-7 business days).

Standard Shipping and Delivery
Leaderpumpshop.com orders are shipped and delivered on business days (Monday through Friday, excluding major holidays).  Most orders are processed and shipped in 1 - 2 business days, depending on product availability. 
Most orders are delivered within 5 -7 business days from the order's ship date.
Leaderpumpshop.com ships via UPS, this carrier will not deliver to a PO Box. We therefore need a physical 'ship to' address to process your order.

Shipping Rules and restrictions
Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays in the United States.  At this time Leaderpumpshop.com cannot ship orders destined for P.O. Boxes, FPO, APO, Alaska, Guam, Hawaii, Puerto Rico or the Virgin Islands. 
We're sorry, we are currently unable to accept orders to be billed or shipped to destinations outside the U.S.
We apologize for any inconvenience. Sales Tax Sales tax of 6% will be added for South Carolina residents.

Payment Methods
Leaderpumpshop.com accepts the following major credit cards: Visa and Mastercard Return Policy 
You may return product for a refund (excluding shipping and handling charges) within 30 days of receiving the product.
(See additional terms below) 
All items must be in new, unused, untested condition. Items used or tested in any manner will not be accepted.  Leaderpumpshop.com reserves the right to charge a 25% restocking fee on returned items. 
Shipping and handling charges are non-refundable. 

Returns Procedures
Every return requires a return goods authorization (RGA) number. 
Please email Customer Service info@leaderpumpshop.com for an RGA number.
All returns require this authorization number. Please note that an RGA number does not guarantee a refund.
All returns are subject to inspection.
All returned goods must be in original factory condition, including packaging materials, instruction manuals, and accessories. Please do not tape or write anything on the item or original carton. We reserve the right to charge you for the replacement of damaged, altered, missing, written-on or taped on contents or cartons. Leaderpumpshop.com reserves the right to refuse any such items. Pack the items into a shipping box with plenty of packing material and tape securely. Write the RGA number issued by Customer Service clearly on the outside of the shipping box. Please ship your parcel back to us freight prepaid UPS.
Sorry, Leaderpumpshop.com cannot accept COD or freight-collect shipments. 
Leaderpumpshop.com is not responsible for shipping cost(s) incurred on any product(s), no matter the reason for the return.

Warranty
Each product carries a warranty against defective material and workmanship under normal use for a period of 24 months from date of purchase. Warranty is limited to repair or replacement of the same or equivalent product. All warranty returns require a return goods authorization (RGA). Email Customer Service info@leaderpumpshop.com with a description of the fault for an RGA number. Please note that an RGA number does not guarantee a replacement. All warranty returns are subject to inspection by Leaderpumpshop.com. Pack the product into a shipping box with plenty of packing material and tape securely. Write the RGA number issued by Customer Service clearly on the outside of the shipping box. Warranty does not cover normal wear or any costs associated with the installation or removal of product. If products were damaged in transit, please file a claim with the carrier. All warranties are void if alterations are made to the electrical cord or plug, or if the product is in any way disassembled beyond instructions in troubleshooting section of included instruction manuals. Leaderpumpshop.com is not responsible for shipping cost(s) incurred on any product(s) returned, no matter the reason for the return. Contact Information If you need to contact Leaderpumpshop.com with any questions or comments, please write an email to info@leaderpumpshop.com.